Terms and Conditions
It is important to clarify and firmly state that eMedals does not support, sympathize, promote, or tolerate pro-Nazi statements or ideas. We strongly prohibit statements and sentiments that may glorify or promote the ideals of Nazism. eMedals is dedicated to our initial and overriding mission; to promote a passion for collecting as well as to connect collectors on a global scale and provide a sense of integrity to dealership.
Direct Sale Terms & Conditions:
"Buy Now" sales refer to those items that have a fixed sale price and are available for purchase in real time. Single or multiple items can be purchased at any given time. Buyers located in Canada are subject to applicable taxes.
Auction Terms & Conditions:
eMedals is pleased to offer daily auctions that have a duration between 7-14 days. New auctions begin each weekday and each auction lot is available for viewing throughout the course of its given auction period. During this time, a potential bidder is free to ask questions, request additional photographs, and/or forward any inquiries to eMedals staff using the question submission form on the auction page, live chat or emailing our general inbox; email@example.com
Once registered with an account on eMedals.com, an individual may place a bid on any given auction item(s). We suggest that you bid the maximum amount that you're willing to pay for an item. Our system will place the lowest bid necessary in 5% increments or less to establish your position as highest bidder. Your maximum bid reflects the amount you're willing to pay for an item, but you could end up paying less.
Please note that all auction lots are subject to an 20% buyers premium added to the final hammer price.
After the Hammer:
Once an auction ends, you will receive an email stating either you have won the item or you were an unsuccessful bidder. If you were indeed the highest bidder, this email will contain a link leading you to our eMedals checkout system. Here, several shipping and payment options are available.
This is a public auction held by eMedals Inc., whose representatives are committed to ensure an honest and successful series of transactions based upon the following criteria.
A registration form must be completed prior to bidding. All information that you provide, including any registration details or any payment information should be true and accurate. Should any of the information provided to eMedals change, please alter your information using forms in your eMedals account.
The placing of a bid constitutes full acceptance of these Terms and Conditions of Sale by the bidder. The highest bidder acknowledged by eMedals shall be the buyer. In the event of any dispute between bidders, eMedals may, at its sole discretion, immediately put the lot up for sale again. eMedals ' decision shall be final and binding upon all bidders. eMedals reserves the right to refuse or reject any bid which, in its opinion, is not submitted in good faith, or, as the case dictates, is not supported by satisfactory references, as eMedals in its sole discretion shall determine. eMedals further reserves the right to ban any bidder from participation in its sales for any reason deemed appropriate in its sole discretion. You are responsible for closing down your bidding account after each viewing and/or bidding session. eMedals will not be responsible for any unauthorized activity on your account, or any bids made from your failure to end your session properly. eMedals reserves the right to bid on any lot in the sale.
Auction lots may features a selection of collectable militaria that in some instances some people may consider offensive. If you find one or more of the auction lots offensive, please discontinue use of the eMedals auction site. It is not the intention of eMedals to cause offence or insult. Many lots listed are antique and of considerable age which prevents them from being in perfect condition. Many of our lot descriptions will list any defects or damage. This is provided as a guide and any exclusion of this information should not be taken as the item is in perfect condition. The descriptions provided are intended solely for the use of those bidders who do not have the opportunity to view the lots prior to bidding. All photographs are as accurate as can be reproduced with today's technology. While these photographs can show centering, perforations, and margins, they cannot be relied upon for exact reproduction of colour. All lots are sold as genuine. For the purpose of this sale, "genuine" is defined as not faked or forged and eMedals will not knowingly sell any item that has been "repaired", "restored", "processed", "cleaned", "pressed" or "conserved" in any way without disclosure of such facts to the potential buyer. In the instance of a lot being proven to be fake or suspected to be a fake a full refund will be given. A refund will be given once the item is returned and is found to be in the same condition it was in when auctioned. In no instance should we be required to pay more than the total amount paid by you this amount will include any shipping costs, you agree that you have no claim for interest.
Sales and Payments:
A buyer's premium equal to 20% of the successful bid price of each lot up to will be added to each invoice and is payable by the buyer as part of the total purchase price. You agree that as the successful bidder/winner of any of the auction lots, payment, unless otherwise privately agreed with eMedals, will be made within 7 days of the auction end. eMedals reserves the right to void a sale if payment is not received within 7 days after the date of the invoice. Payment should be made by one of the following methods; Paypal (All Paypal payments are made with a 3% surcharge on the total amount), Visa or MasterCard, Cheque or Bank draft made out to eMedals, bank transfer is also accepted and can be made to the following accounts:
Until payment has been completed, eMedals will retain all items won unless otherwise agreed upon. eMedals reserves the right to require payment in full before delivery of the merchandise to the buyer. In the event a successful bidder fails to pay the charges due, Emedals reserves the right to resell the merchandise.
Shipping and handling charges will be added to invoices for lots delivered by mail and are calculated based upon winning bidder locations. All efforts are made to insure that all goods are properly packed and secured in order to arrive in the same condition as offered and sold. All lots will be shipped via either Registered Mail, Express Post, or Courier. You agree as the buyer that you accept this risk or if unwilling to accept this risk you will request a method of shipping that provides a tracking number. In the event of a lost item during shipping, the buyer will be responsible for total purchase price. Risk of loss shall be borne by the buyer following shipment of the items and eMedals assumes no liability for merchandise lost, stolen or damaged while in the possession of a party to whom merchandise has been shipped.
eMedals.com Provides a "No Questions Asked” Return Policy
All items and lots purchased from eMedals.com can be returned for a full monetary refund or merchandise credit providing the subsequent criteria are met:
1. eMedals must be notified (email, fax or phone) within 7 days after your order is received
2. All items must be received at eMedals Burlington, Ontario located in the same condition as at the time of purchase
3. The cleaning, disassembly, or tampering of the purchased item will thereby void the return policy
4. The buyer will assume responsibility and risk for return shipping; however we will gladly provide advice to ensure safe and cost effective method
The refund will be processed once the items have been received and reviewed at our office.